You can cancel your order only before it has been collect with our driver. Once the parcel is collected, it can be reassigned but not cancelled.
On receiving an order cancellation request, we will refund your order amount within 2-8 business days from the day of return package collection, depending upon your mode of payment.
Refunds shall only be generated for prepaid orders.
Your order can be cancelled under any of the following circumstances:
Incorrect or incomplete information regarding the order address (street number, landmark, etc.)
If the area falls under “non-serviceable zone” or “out of delivery area”, as specified by our drivers In case of suspected fraudulent information